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運用服務熱忱經營五星級客戶關係，成就國際級精彩職涯！ 您期許自己能在在A+級商業大樓的頂級工作環境、與菁英團隊共事的精彩職涯嗎？如果您期待為自己的職涯發展增添跨國專業形象、成為優質彈性工作空間策略家，那麼您應該加入TEC！ 目前我們在台北的營運據點有信義區的台北101金融大樓、南山廣場大樓，以及大安區的遠企中心辦公大樓、和內湖新世紀大樓---皆為台北市指標性頂級商辦大樓，並且持續開闢更新更好的彈性工作空間，因此我們期待創意有活力的您加入這個可愛的大家庭！ 做為會員服務專員，需要您精準的客戶經營直覺和服務熱忱，建立業界最優質的客戶關係，在TEC，我們培養您成為跨國人才最需要的軟實力；而您則是TEC的最佳代言人！ 這個職務的目的是提供每位客戶不亞於五星級酒店等級的服務。藉由建立和維持好的客戶關係，您將會成為「德事商務中心」的代表，面對我們的內外部客戶。每位客戶服務專員需具備強烈的客戶服務意識，敏銳的細節觀察能力，並且總是願意為客戶多付出一分努力。 日常運營： - 在前台（接待處）保持高度觀察和專業態度 - 專業且高效地處理所有電話來電 - 安排郵件和文件快遞服務，處理郵件及收發貨品 - 協調會議室預訂及會議所需茶點安排 - 執行所有客戶的入駐與退租流程 - 進行附加銷售和交叉銷售，以最大化收益 - 基本的IT處理與故障排除 - 與第三方供應商保持溝通，負責中心的維護和清潔 服務標準： - 盡最大專業能力滿足客戶的需求和要求，包括處理所有詢問、投訴和反饋 - 與中心負責人合作，提出服務標準的改進建議 - 確保中心的服務標準始終保持高水準 - 定期與中心內的每位客戶會面，為建立穩固且長久的關係奠定基礎 【English Version】 As an Engagement (Client Service) Associate in the local Operations team, the role is to provide a level of quality customer service unsurpassed in the hospitality industry. Through the establishment and maintenance of excellent client relations, you will act as the ‘face’ of The Executive Centre for all of our in-house and external clients. You will have strong customer service instincts, an eye for detail and a tendency to always go the extra mile for our clients. Daily Operations: − Maintains a high level of alertness and professionalism at the front counter(reception) − Handles all telephone calls in a professional and efficient manner − Organizes postage and document courier services, handle mail, incoming & outgoing deliveries − Coordinates conference room bookings, refreshments for meetings − Performs check in & check out process for all clients − Conduct up-selling and cross-selling to maximize revenue − Basic IT handling/troubleshooting − Maintain communication with 3rd party vendors for centre maintenance and cleaning Service Standards: − Ensures that clients’ requests and demands are met to the best of your professional ability. This includes the handling of all inquiries, complaints and feedback − Establishes and offers input on improvement to service standards, in liaison with the Centre-in-charge − Ensures that the Centre’s service standards are maintained at all times − Meet with every client in the centre to build a foundation for a strong and lasting relationship 兩班制，週休二日 早班：08:30-17:30 晚班：09:00 - 18:00

主動開拓市場並媒合MNC與房仲資源以達成銷售目標，透過創意策略與卓越客戶關係極大化中心利潤。 [Job Summary] · Proactively promote the centres, drive business growth, and maintainthe standard of services. · Maintain a good and lasting professional relationship with clients and business partners · Perform duties in a professional, knowledgeable, and disciplined manner. · Manage and achieve sales targets. · Possess, develop knowledge, and maintain an acute pulse of market trends. [Responsibility] Business Development & Sales • Generate workstation sales volume and value through the development and implementation of a structured and target-driven strategy with disciplined and proactive attitude towards marketing and networking. • Attract and develop new inquiries to centres that are closing. • Actively network on behalf of TEC among Real Estate Agencies, Chambers of Commerce, Government Bodies, Professional Services firms and MNCs. Executive Leadership • Identify challenges and provide solutions to internal team. • Lead by example-set and achieve personal and team sales targets and activity KPIs. Understanding of Business • Understand and forecast performance trends (license revenue & occupancy) • Understand the importance of accuracy in reporting • Demonstrate an ability to maximize profit through creative thinking Communication Skills • Develop and maintain exceptional client relationships to support the business goals. • Develop and maintain partner relationships to support the business goals. • Communicate effectively between departments and oversee the implementation of SOPs. • Work closely with BD, Operations, Accounting and IT teams to ensure transparency and smooth operational flow. 2026career

運用服務熱忱經營五星級客戶關係，成就國際級精彩職涯！ 您期許自己能在在A+級商業大樓的頂級工作環境、與菁英團隊共事的精彩職涯嗎？如果您期待為自己的職涯發展增添跨國專業形象、成為優質彈性工作空間策略家，那麼您應該加入TEC！ 目前我們在台北的營運據點有信義區的台北101金融大樓、南山廣場大樓，以及大安區的遠企中心辦公大樓、和內湖新世紀大樓---皆為台北市指標性頂級商辦大樓，並且持續開闢更新更好的彈性工作空間，因此我們期待創意有活力的您加入這個可愛的大家庭！ 做為會員服務專員，需要您精準的客戶經營直覺和服務熱忱，建立業界最優質的客戶關係，在ＴＥＣ，我們培養您成為跨國人才最需要的軟實力；而您則是ＴＥＣ的最佳代言人！ As an Engagement (Client Service) Associate in the local Operations team, the role is to provide a level of quality customer service unsurpassed in the hospitality industry. Through the establishment and maintenance of excellent client relations, you will act as the ‘face’ of The Executive Centre for all of our in-house and external clients. You will have strong customer service instincts, an eye for detail and a tendency to always go the extra mile for our clients. Daily Operations: − Maintains a high level of alertness and professionalism at the front counter(reception) − Handles all telephone calls in a professional and efficient manner − Organizes postage and document courier services, handle mail, incoming & outgoing deliveries − Coordinates conference room bookings, refreshments for meetings − Performs check in & check out process for all clients − Conduct up-selling and cross-selling to maximize revenue − Basic IT handling/troubleshooting − Maintain communication with 3rd party vendors for centre maintenance and cleaning Service Standards: − Ensures that clients’ requests and demands are met to the best of your professional ability. This includes the handling of all inquiries, complaints and feedback − Establishes and offers input on improvement to service standards, in liaison with the Centre-in-charge − Ensures that the Centre’s service standards are maintained at all times − Meet with every client in the centre to build a foundation for a strong and lasting relationship 兩班制，週休二日 早班：08:30 - 17:30 晚班：09:00 - 18:00